GRS Access

Contact us

The Canada Life Assurance Company 1-800-724-3402 www.canadalife.com

Plan members - Group retirement, savings and income products

Canada Life is here to help. Have questions about your group retirement, savings and income account or need help signing-in?

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Call Access Line

1-800-724-3402
Weekdays 8 a.m.–8 p.m., ET


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 Looking for help with Group benefitsHealth and dental inquiries or help with GroupNet for plan members - 1-800-957-9777  Deaf or hard of hearing line ( TTY- Teletype) - 1-800-990-6654 

 

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Submit your documents online anytime you need.

It’s easy! Just sign in to GRS Access go to Tools & resources, select Change your portfolio and choose Upload documents.

Or mail your forms to one of these offices:

  • Toronto
  • Canada Life Group Retirement Services
  • 330 University Ave.
  • Toronto, ON M5G 1R8
  • London
  • Canada Life Group Retirement Services
  • 255 Dufferin Ave., T. 540
  • London, ON N6A 4K1
  • Winnipeg
  • Canada Life Group Retirement Services
  • PO Box 7200 Stn. Main
  • Winnipeg, MB R3C 4W4
  • Montreal
  • Canada Life Group Retirement Services
  • M-410 - 1350 Boul. Rene-Levesque West
  • Montreal, QC H3G 1T4

Plan sponsors

  • Interested in a Canada Life Plan?

    We’ve got you covered from coast to coast with the largest network of group retirement specialists in Canada—so you can depend on strong local support. Our retirement specialists offer retirement solutions and day-to-day administrative support.

    Find a contact

    Francesco Di Scianni
    Regional Vice-President, British Columbia
    Francesco.DiScianni@canadalife.com
    604-331-2441

    Dave Crombeen
    Regional Vice-President, Alberta
    Dave.Crombeen@canadalife.com
    403-515-5918

    David Devine
    Regional Vice-President, Mid-West
    David.Devine@canadalife.com
    204-946-7420

    Robert McMaster
    Regional Vice-President, Southern Ontario
    Robert.McMaster@canadalife.com
    905-317-2613

    Chad Shea
    Regional Vice-President, Toronto 
    Chad.Shea@canadalife.com
    403-750-2107

    Christine van Staden
    Regional Vice-President, Toronto Consultant Office
    Christine.vanStaden@canadalife.com
    416-552-5834

    Ernie Laporte
    Regional Vice-President, Ottawa
    Ernie.Laporte@canadalife.com
    613-761-3951

    Michael Henderson
    Regional Vice-President, Quebec
    Michael.Henderson@canadalife.com
    418-650-4238

    Robert Gillis
    Regional Vice-President, Atlantic Canada
    Robert.Gillis@canadalife.com
    902-429-8435

     

     

  • Already have a Canada Life Plan?

    We have the largest network of group retirement specialists in Canada—so you can depend on strong local support. Our retirement specialists offer retirement solutions and day-to-day administrative support.

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    Contact us now at
    grsnet@canadalife.com

    Or sign in to find your plan-specific contacts:

    Customer service specialist

    Sign in to GRS Access > Client & member details > Client details > Client information.


    Client relationship manager

    Sign in to GRS Access > Client & member details > Subgroup details > Plan/subgroup details. Select a plan/subgroup and then you'll see a link to Servicing information.


    Plan advisor

    Sign in to GRS Access > Client & member details > Subgroup details > Plan/subgroup details. Select a plan/subgroup and then you’ll see a link to Servicing information.

     

    Administration offices

    Send your forms to one of these Canada Life Group Retirement Services offices:

    • Toronto
    • Canada Life Group Retirement Services
    • 330 University Ave.
    • Toronto, ON M5G 1R8
    • Phone: 1-800-465-0517
    • Fax: 1-416-362-0350
    • London
    • Canada Life Group Retirement Services
    • 255 Dufferin Ave., T. 540
    • London, ON N6A 4K1
    • Phone: 1-888-781-1262
    • Fax: 1-888-797-0071
    • Fax: 1-519-438-9821
    • Winnipeg
    • Canada Life Group Retirement Services
    • P.O. Box 7200 Stn. Main
    • Winnipeg, MB R3C 4W4
    • Phone: 1-888-397-2202
    • Fax: 1-204-946-7248
    • Montreal
    • Canada Life Group Retirement Services
    • M-410 - 1350 Boul. Rene-Levesque West
    • Montreal, QC H3G 1T4
    • Phone: 1-888-255-4127
    • Fax: 1-514-877-0204

Plan advisors