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If this is your first visit to our site:

Be sure you are using the Access ID and password received in your Access letters. If you have not yet received these letters, call us.
Your password is case-sensitive.
Ensure your browser cookies are enabled (they are a requirement to access our site).
Check the level of 'encryption' your browser supports as this website only supports 256-bit encryption. If you require it, download 256 bit encryption for free.
If you are still having problems ... feel free to call us.

If you have visited our site previously:

Be sure you are using the Access ID provided in your Access letter.
You were prompted to change your password during your first visit. The password is case sensitive.
Ensure your browser cookies are enabled (they are a requirement to access our site).
Check the level of 'encryption' your browser supports as this website only supports 256-bit encryption. If you require it, download 256 bit encryption for free.
If you are still having problems ... feel free to call us.

If you are visiting GRS Access as a guest:

Be sure you are using the Access ID and password provided in your member kit or by your plan sponsor.
Please check the expiry date of your 'guest' Access ID and password. If expired, please contact your plan sponsor.
Your password is case-sensitive.
Ensure your browser cookies are enabled (they are a requirement to access our site).
Check the level of 'encryption' your browser supports as this website only supports 256-bit encryption. If you require it, download 256 bit encryption for free.